Shona worked with the team to identify ways to build their effectiveness. This involved interviewing staff individually, developing themes and facilitating a team workshop.

Shona is currently leading the work for the recruitment of a manager and a team of psychologists to a new Intensive Wraparound Service known as Te Kahu Toi  to be run out of the Northern Health School

Having developed a Customer Services Strategy with a project team drawn from across the Council in 2013 ChangeWorks is currently advising on the next stage of implementation of the Customer Services Strategy for 2015.

ChangeWorks provided contract assistance for a range of change programmes being developed and implemented in schools which included job design, job descriptions, organisational development advice and skills profiling including the development of a competency framework for School Wide Practitioners.

ChangeWorks is currently providing one on one coaching to the senior risk leadership team of ANZ Bank as part of a comprehensive team development programme.

ChangeWorks was contracted in 2014 to provide advice on building the capability of local government managers including developing a competency framework.

ChangeWorks is regularly contracted by EquiP, LGNZ to provide consultancy services to the local government sector.  The most recent project was as a lead consultant in a functional review of the Wairoa District Council’s Office of the Chief Executive and Council wide Human Resources and completion of a Human Resources Implementation Plan.